Every missed call costs you an appointment

Vaani auto-confirms and reschedules patient appointments via Voice + WhatsApp — in Hindi and English. Your staff focuses on care, not calls.

Book a 15-min Pilot Call Call Our Demo Line
Go live in 7–10 days CSV / Sheets — no integration needed Opt-out built in

How it works

From appointment list to confirmed patients — in four steps

Upload your list

Export appointments from any system as a CSV or Google Sheet. That's all we need to get started.

Vaani calls each patient

Automated voice calls in Hindi or English. Confirms, reschedules, or flags the appointment for staff follow-up.

WhatsApp follow-up

Patients receive a WhatsApp message with appointment details and quick-action buttons to confirm or reschedule.

Staff dashboard & handoff

Your team sees real-time outcomes. Any patient who asks for a human gets routed to staff instantly.

The pilot

What you get in a 30-day pilot

Start small, measure everything, expand when you're confident.

One branch, one department

Pilot on a single location or team. Minimal disruption to existing operations.

Dedicated onboarding

We configure call scripts, timing, language, and fallback rules to match your workflow.

Weekly tuning calls

We review performance every week and adjust scripts, timing, and handling to improve confirmation rates.

Live outcome dashboard

Real-time visibility into confirmation rates, reschedules, handoffs, and opt-outs.

Clear success criteria

Define what success looks like before we start. We measure together, transparently.

Keep it only if it works

If your numbers don't improve, walk away. No lock-in, no long-term commitment upfront.

Outcomes

Results we measure, every week

Transparent tracking so you always know where things stand.

Confirmation Rate

Percentage of appointments confirmed without any staff involvement. The primary metric.

Reschedule Rate

Patients who successfully reschedule instead of becoming no-shows. Recovered revenue.

Staff Time Saved

Minutes your team reclaims from manual calling — every single day. Time back for patient care.

Integrations

Works with what you already have

No IT overhaul. Start with a spreadsheet, grow from there.

CSV / Google Sheets Day 1

Upload your appointment list. No HMS integration needed for the pilot — just export and go.

Webhooks Coming soon

Push appointment data from your existing systems. Available after pilot for deeper automation.

HMS / EHR Roadmap

Direct integration with popular Indian healthcare management systems. On the roadmap.

Trust & safety

Built for patient trust

Every call is appointment-related, every message has an opt-out, and a human is always one step away.

One-tap opt-out

Every call and WhatsApp message includes a clear opt-out. Patients choose; we respect it permanently.

Business hours only

Calls happen only during hours you define. No early mornings, no late nights, no weekends unless you say so.

Appointment-related only

Vaani never sends marketing or promotional content. Purpose-limited to scheduling — nothing else.

Human handoff

Any patient can request a staff member at any point during a call. They're connected, not left waiting.

Data handled with care

Patient data is processed for appointment purposes only. No secondary use, no sharing with third parties.

Our commitment

The pilot-friendly promise

We designed the pilot to be zero-risk. Start with one branch. Define success criteria together. If your KPIs don't improve, walk away — no commitments, no lock-in, no hard feelings. We'd rather earn your trust on results than trap you in a contract.

What operators say

"We were spending 2 hours every morning just calling patients to confirm. Now the team walks in to a confirmed list." [Pilot in progress — name withheld] • Diagnostics chain, Mumbai
"The WhatsApp confirmation button is what patients actually use. Most confirm before we even open the dashboard." [Pilot in progress — name withheld] • Dental clinic, Bengaluru

FAQ

Common questions

Hindi and English today. Regional language support — Tamil, Telugu, Marathi, Bengali, and others — is on our near-term roadmap. If your patients speak a specific language, mention it on the pilot call and we'll prioritize accordingly.
No. The voice call works on any phone — feature phones, landlines, or smartphones. WhatsApp follow-up is an additional touchpoint for patients who have it. If a patient doesn't use WhatsApp, the voice confirmation stands on its own.
7–10 days from kickoff. We need your appointment list format, business hours, and preferred call scripts. No IT integration, no API work — just a spreadsheet and a quick onboarding call.
If a patient asks to speak to someone, Vaani immediately flags the call and notifies your team via WhatsApp and the dashboard. The patient is never left without a next step. Average handoff notification time is under 30 seconds.
Every call identifies itself and states its purpose upfront. Patients can opt out at any time — by voice during the call or via WhatsApp. We maintain opt-out lists automatically and respect them permanently. No second chances, no re-engagement.
None. For the pilot, you export your appointment data as a CSV or Google Sheet. No special software, no API integration, no IT changes. If you can use a spreadsheet, you can use Vaani.
We'll walk you through pricing on the pilot call. The pilot is designed to be low-commitment — you evaluate based on real results with your own patients before making any long-term decisions.
Yes — that's exactly what we recommend. Start with one branch or department, measure outcomes for 30 days, and expand only when you're confident it works for your patients and your team.

Get started

Start your 30-day pilot

See real results on one branch before committing to anything. Fill in your details and we'll set up a 15-minute call to scope it out.

Prefer to chat?

WhatsApp us →   or   admin@vaanilinkers.com

Book a 15-min pilot call

No commitment. We'll discuss scope, timeline, and pricing on the call.

We've got your details

Expect a call or WhatsApp message within 24 hours to set up your pilot call. Talk soon.